A CRM for Google Workspace, built from your team’s Gmail

Connect Gmail and Google Calendar, and Carom assembles the contacts, companies, files, and history for your whole team. There’s nothing to install, and your mail and calendar keep working through Google as always.

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  • CASA Verified for security and approved by Google
  • Revoke access in your Google account anytime

We request the minimum set of permissions to do what you ask. If you don’t want to use a feature in Carom, no problem: grant only the access you want us to have. Revoke or rescope it at any time.

Carom has passed Google’s restricted-scope verification, the review Google requires of every app that reads Gmail.

How Carom handles your email

Connect alex@yourfirm.comGoogle Workspace
Read your mailRequired. This is what the records are built from.
Sync your calendarsOptional. You pick which calendars.
Create and update eventsOptional. Schedule meetings and answer invitations from Carom.
Collect meeting transcriptsOptional. Turns on transcription for the Meet calls you choose, and brings the transcript in afterwards.
Import your saved contactsOptional. Fills in titles and phone numbers for people you already email.
Send emailOptional. Lets you reply from Carom through your own Gmail account.
Update read and starred stateOptional. Reading a thread in Carom marks it read in Gmail.

Translating your email and events into relationship insights

We enhance your email, not only showing you what you send and receive but extracting the tasks, deals, contacts, sentiment, and other information you need to move your work forward.

An email thread in Carom with internal notes above the message, related tasks, the deal it belongs to, and the participants grouped by organization.

From your Gmail address to a working CRM

  1. Sign in with Google

    Sign in with your company’s Workspace address on your own domain. Choose which optional permissions to allow, then approve them on Google’s own consent screen.

  2. Start the import

    Carom imports your email and calendar, and keeps up with new mail and events from then on. It runs in the background; a large mailbox can take a few hours.

  3. Your records appear, shown only to the people you approve

    Contacts, organizations, threads, files, and meetings are linked to each other. Share a thread, a contact, or the mailbox when it would help a colleague.

  4. Bring in the team

    Each teammate connects their own Google account the same way. Connect an address like sales@ and share it, and everyone you choose can read or reply from it.

Questions from Google Workspace teams

Which Google permissions does Carom request, exactly?

Always: your email address and gmail.readonly. Only if you switch them on: gmail.send; gmail.modify, used for read and starred state only; calendar.readonly; calendar.events, to create, change, and answer events; contacts.readonly; and, for meeting transcripts, meetings.space.settings to turn on transcription for a call and meetings.space.readonly to read the transcript.

Does my Workspace admin need to install anything?

No. Each person connects their own account, and there is no domain-wide access. If your admin restricts which third-party apps can connect to Workspace, they will need to allow Carom first.

Will it change anything in my Gmail?

Only read and starred state, and only if you switch that on. Carom never archives, labels, moves, or deletes mail. Gmail stays the place your mail lives.

Can I still reply from Gmail?

Of course! Replies you send from Gmail show up on the client’s record like any other mail. If you allow sending, you can also reply from Carom, and the message goes out through your Gmail account.

What about sales@ or info@?

If the address is a Workspace user someone can sign in as, connect it and share it with the team. A Google Group has no mailbox of its own to connect; its messages arrive through each member’s inbox instead.

Part of our team is on Microsoft 365. Is that a problem?

No. Mailboxes on Microsoft 365 and Google Workspace can sit in the same Carom account and feed the same client records.

Look around before you connect anything.
The live demo is a five-person team’s mail after Carom has read it, with no Google account involved.

Try the live demo or start with $150 in credit