Shared is everywhere, yours is yours

What you want to share should be there—available to everyone who needs it, where they need it. What’s private stays private. Anything you share, you share on your terms.

What you see, and why you see it

Your emails, events, files, and other information come from your inbox, shared mailboxes, or the records that your colleagues choose to share with you. See it all together, while always knowing where it came from.

YoursEverything you’d have without Carom—your mail, your calendar, your private threads.
The team’sShared mailboxes you subscribe to, like sales@ and support@.
Shared with youThreads, contacts, and files teammates chose to share.
KY
Kevin YooRe: Onboarding planning
SK
Sarah KimTherapy follow-up
Private
PL
Patricia LeeRe: Q1 budget alignment
team@vantage
DP
Diana PakNew lead — Lakeside Clinic
sales@vantage
JR
Jamie RoeRFP responses — please review
From Taylor
PN
Priya NairContact · every email and file
From Morgan

Sharing, only ever on your terms

We make sharing simple, but also specific: always know who will see what, and control how long they can see it. Here’s what that looks like.

Share this threadOnboarding planning — Arcwell Health
Grant ongoing access to future messages?Otherwise users will only see messages through today.
Share with these users and groups
Share this contactPriya Nair
Include all interactions with this contact?Otherwise users will only see basic contact information.
Share with these users and groups
Personal contact
Do you want to make this contact visible to everyone?

Emails and files you’ve exchanged will still be private, but your colleagues will see this person’s contact information and will be able to add comments.

Make this a global contact
Share this mailboxsales@bankshot
SalesGroup · 4 people
ML Morgan LyleFinance
SK Sarah KimEngineering
Save sharing settings

Talk about it where it happens

Have your discussion inside the thread, contact, organization, or file, so nobody has to reconstruct the conversation—or its context—later. @mention a teammate and they’ll join the chat wherever it is. And comments are internal, so don’t worry that your customers will see what you say.

DiscussionWildgrove Property Management · organization
JR
Jamie Reeves · 2h

Carter’s follow-up questions are sharp—he’s comparing us against a spreadsheet system they built in-house. @Taylor can you pull the vendor-management one-pager before the demo?

👍 1
TB
Taylor Brooks · 1h

On it—also adding the multi-property pricing example from the Oakwell deck.

AC Add a comment…

Notifications, not CCs

When you’re mentioned, assigned a task, or something new is shared with you, Carom tells you right in the app, not in your inbox.

JR

Jamie shared a thread with you · Wildgrove demo follow-up

now
TB

Taylor assigned you a task · Send Mileport revised proposal

28m
AC

Alex mentioned you in a comment · “@Taylor can you own the SOC 2 reply?”

1h

sales@ received a new lead · Lakeside Clinic

2h
ML

Morgan shared a contact’s history · Priya Nair, all interactions

3h

Watch a team actually work together.
The live demo has shared threads, comments, and a full notification feed.