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Zendesk

Zendesk a support system that includes ticket management, a knowledge base, and more.


Integrate with Zendesk support

Import your Zendesk sales and support contacts and attach tickets to your Carom records.



Overview

Zendesk offers a suite of customer support services to improve communication by email, phone calls, social media, and chat. Our Zendesk integration allows you to import your customer contacts from Zendesk, including any tags you have assigned, and shows your conversations and their status in Carom while viewing people’s records.

Setup

We can automatically connect Carom with Zendesk—you’ll just need to know your Zendesk account subdomain (e.g., acme.zendesk.com) and to have a Zendesk administrator login.

Associated Record Types

Zendesk connects with the following types of Carom records: